Is Your Support Team Drowning?
Hundreds of unread tickets every Monday morning. Answering "Where is my order?" 50 times a day. Angry customers waiting 24 hours for a simple answer.
The Old Way: Hire more agents, add more shifts.
The DX Heroes Way: Intelligent Helpdesk AI that solves problems, not just tickets.
Instant Resolution (Tier 1)
Sentiment Analysis & Routing
Multilingual Support
Frequently Asked Questions
Petra Brýdlová
Project Manager
"Extraordinary work commitment."
It is always difficult to coordinate integration testing and debugging, and we needed to deal with six teams of participating banks at the same time. Thanks to the DX Heroes people everything went smoothly and we were able to solve all integration issues in the different systems of the involved banks. DX Heroes demonstrated not only perfect work organization and extraordinary work commitment, but also a proactive approach in the many crisis situations we dealt with. I especially appreciate the ability to come to a consensus across different solution teams and bring everything to a successful completion.
